Honoring the ADA: Language and Accessibility in Healthcare

July marks the anniversary of the Americans with Disabilities Act (ADA), a landmark civil rights law passed in 1990. The ADA protects people with disabilities from discrimination and guarantees equal access to public spaces, including healthcare settings. This...

Prioritizing Mental Health: A Wellness Check-In for MAs

As we recognize Mental Health Awareness Month this May, it’s essential to acknowledge the emotional and mental well-being of medical assistants (MAs). MAs play a vital role in healthcare, balancing patient care, administrative duties, and clinical...

Communication: A Vital Skill for Medical Assistants

What is the deal about Effective Communication? Effective communication is essential for delivering high-quality, safe, and integrated healthcare. Research shows that effective teamwork improves patient satisfaction, treatment success, and provider job satisfaction....